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About Us
- All and any use of the website masterflorist.com ("the
Site") including for the purposes of using the Business Resource Centre,
downloading files from the Site, using the Site's databases, purchasing
products or services (the "Products") from the Site and all and any postings,
emails and other communications made to or using the Site or any services
run by Wordhouse Publishing Group Limited ("Wordhouse") is subject to these
terms and conditions ("the Terms"). By using this website you agree to be
bound by these Terms including any changes or modifications made by Wordhouse
from time to time.
- Third party websites with links from the Site have not
been verified or reviewed by Wordhouse and use and access of such third
party websites is made at your own risk.
- An account name and password is issued to you for access
to the Business Resource Centre section of the website. The password and
account is personal to you and shall not be disclosed to any third party
without Wordhouses's prior written consent. You
are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer to prevent unauthorised
access to your account. You agree to accept all responsibility for all activities
that take place under your account or password.
- You will ensure that the details you provide Wordhouse
with are correct and complete and inform Wordhouse immediately of any changes
to the information that you have provided at registration.
- All email communications and attachments are intended only
for the addressee and/or others authorised to receive them.
Intellectual
Property Rights, Copyright, Database rights and Trade marks
- Wordhouse grants you a non-exclusive and non-transferable
right and licence to download a single copy of this Site only to access
and use this Site for your personal use and subject to these Terms. You
may not sub-licence or deal in this Right without Wordhouses's
prior written permission.
- Unless otherwise indicated, this website and its contents
are the property of Wordhouse. All copyright, design rights, database rights,
patents, and any rights to inventions, know-how, trade and business names,
trade secrets and trade marks (whether registered or unregistered) and any
applications there for ("the Intellectual Property Rights") in the Site
belong to and vest in Wordhouse, or are licensed to Wordhouse unless otherwise
specified. All such rights of Wordhouse are hereby asserted and reserved.
- Except in relation to work marked as "copyright free" no
person other than the rightful owner or licensee of such Intellectual Property
Rights may:
- Distribute, modify, transmit, re-use , repost, or use
any or all of the Site or the information contained therein for any purpose
other than as set out above nor for public purposes without Wordhouses's
or the relevant licensee's prior written permission .
- provide hypertext links, URL Links, graphic links, hyperlinks
or other direct connection for profit or gain to the Site without Wordhouse's
prior written permission;
- use any meta tags or any other "hidden text" utilising
Wordhouse's name or its affiliates' names or
similar without the express written consent of Wordhouse
- display, publish, copy, print, post or otherwise use the
Site and the information contained therein for the benefit of any other
website without Wordhouse's or the relevant
licensee's prior written permission;
- use the materials on this website to create a database
including in electronic form or manually by downloading and storing any
such content without the express permission of Wordhouse.
- process or otherwise use the information contained on
or within the Site for any illegal or immoral purpose nor use or process
the same unfairly.
- All artwork published by Wordhouse on the Site marked "copyright
free" is licensed by the respective designers for use by you, and is not
to be sold on in any way.
Termination
- Wordhouse reserves the right to suspend or terminate your
access and use of this Site at any time without notice. Further, your access
to the website may occasionally be suspended or restricted to allow for
repairs, maintenance or the introduction of new facilities or services.
Though we will do our best to limit such interruptions, we cannot guarantee
that availability of the website will be uninterrupted or error-free.
- Termination shall be without prejudice to the accrued rights
of either party.
Limitation of Liability
- This website and its content is provided for use "as is". Wordhouse makes no representations or warranties with respect to this Site or its contents.
- All warranties, express or implied relating to this website
and its contents are hereby to the fullest extent allowed by the law excluded.
No representations or warranties are given as to the accuracy or completeness
of the information provided on this website
- Subject to the maximum extent permitted by law, Wordhouse
and its employees, agents, suppliers, or contractors excludes any liability
for any loss or damages of any nature, including but not limited to any
consequential loss, direct or indirect or punitive loss, loss of income
or profit, loss or damage to property, claims of third parties, or any other
loss, cost, claim or expense of any kind or character arising out of, or
in connection with the use of this website, its content, or any website
with which it is linked whether or not such arises out of any problem you
notify to Wordhouse and Wordhouse shall have no liability to pay any money
by way of compensation, including without limitation all liability in relation
to:
- Any incorrect or inaccurate information on the Site and
all interruptions to or delays in updating the service;
- The infringement by any person of any Intellectual Property
Rights of any third party caused by their use of the Site or any Product
purchased through the Site;
- Any loss or damage resulting from your use or inability
to use the Site or resulting from unauthorised access to, or alteration
of your transmissions or data in circumstances which are beyond our control;
- Any amount or kind of loss or damage due to viruses or
other malicious software that may infect a user's computer equipment,
software, data or other property caused by persons accessing, using or
downloading the Site or from transmissions via emails or attachments received
from Wordhouse or its licensees
- The availability, quality, content or nature of the other
sites on the internet that are owned and operated by third parties ("External
Sites") to which the Site links and web sites located on or through any
External Sites nor for any transactions involving External Sites (including
as to "cookies", personal data, confidential information, or purchases
of domain names or other services). You should contact the site administrator
or webmaster for those External Sites if you have any concerns regarding
such links, web site or transactions.
- Any errors or inaccuracy in any advertising or sponsorship
content on the Site which is the responsibility of the advertiser.
- All representations, warranties, conditions and other
terms which but for this notice would have effect.
- These terms above shall not limit any rights you might
have as a consumer that may not be excluded under applicable law nor shall
it exclude or limit Wordhouse's liability for
death or personal injury resulting from its negligence nor any fraudulent
representation.
Purchasing
- If Products are advertised for sale on the Site it is so
that you may offer to purchase ("Order") for the price stated.
- When you place an order to purchase a Product from us,
we will send you a confirmation e-mail confirming the placement of your
order and the details of it. Your order represents an offer to us to purchase
a product, which is accepted by us when you receive an e-mail confirmation.
That acceptance will be complete at the time we send that dispatch confirmation
to you.
- Wordhouse reserves the right to cancel orders at our discretion.
If we do cancel your order, you will not be charged and where appropriate
we will re-credit to your account by any sum debited by us.
- We list availability and pricing information for all products
sold on the website. Please note that availability and dispatch times are
an estimation, are not guaranteed and should not be relied upon. We will
inform you by e-mail should any product you order become unavailable.
- Wordhouse Publishing Group Limited is not liable for any
accidental pricing errors, and will verify the price in our email confirming
your order.
- All prices are quoted in pounds sterling and include V.A.T,
packaging and delivery costs within the United Kingdom.
- Please be aware that any orders from outside the United
Kingdom may be subject to import duties and taxes, levied at the point of
destination. Any charges of this nature must be borne by you. You should
contact your local customs office before ordering to gain an idea of the
situation in your country. When ordering any product from this website you
are considered to be the importer of record and must comply with all laws
and regulations of the country to which the goods will be sent. You should
be aware that all cross-border deliveries will be subject to opening and
inspection by customs authorities.
- You agree that all notices, agreements, disclosures and
other communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing.
- Orders may be processed online, or by phone, using a stated
credit or debit card. The Site does not accept cash, cheque or money order.
- All order details and invoices will be sent to the credit
card billing address and not the shipping address where they differ.
- Please return defective or damaged Products to the Site
at Wordhouse for a full refund or replacement, whenever possible and reasonable.
- If you are unhappy with any Product please return it, with
the dispatch note, unused within 7 days for a full refund. No reason needs
to be given however the Product must be returned in the condition it was
delivered to you in. However, please note you will be responsible for all
posting and packaging costs including the cost of returning the goods.
Privacy
Policy
- Wordhouse makes a commitment to protecting your privacy
and promises only to use information collected about you in accordance with
the Data Protection Act 1998.
- From time to time Wordhouse may ask for and/or you may
choose to submit personal data to the Site or Wordhouse for example when
placing an Order or using the Business Resource Centre (including your name,
phone number, postal address, email address, bank, credit card, debit card
and contact details). We may also record which products you are interested
in and which products you purchase as well as customer traffic patterns
and site use. This information will be kept securely in accordance with
our internal security policy.
- You agree that this data may be used, stored and processed
to improve the operation, administration and development of the Site and
Wordhouse; to process orders and improve Wordhouse's service, for identification purposes as well
as for marketing, advertising and promotional purposes but only in accordance
with the Data Protection Act 1998. In particular, you agree that Wordhouse
may use the information or parts of it to:
- process your Order;
- notify you about Wordhouse features and/or events or related
activities that you may find useful;
- share this data with other reputable companies from time
to time both within and outside the European Union who, together with
Wordhouse or not, may use the information or parts of it to occasionally
broadcast it or notify you about Wordhouse events or related activities
that you may find useful.
- From time to time we also monitor and record telephone
calls for training and to improve the service to you.
- We will never collect sensitive information about you without
your explicit consent
- If you do not want Wordhouse to collect or process your
personal data, please do not submit it and if you have or you believe that
we have data about you that is incorrect please write to Wordhouse at the
address below and the information will be corrected as soon as possible
or removed from our database.
Cookies
- In Order to improve our service and Site we may use a device
known as a 'cookie'. Cookies are a means by which information relating to
your Internet activity (such as whether you have visited the Site before)
is recorded on your hard drive and used by us to improve Site and the Products
available to you.
- If you do not wish for us to use cookies when you use the
Site please adjust your Internet browser settings to not accept cookies.
Your computer's help file should tell you how to do this.
- In addition Wordhouse Publishing Group Limited use a third
party sight to process your orders. Unless you disable "cookies" this site
may ask for and store Order and delivery details including name, address
and bank details and may automatically insert certain information on the
Order forms so that you can use the Site with the minimum amount of form
filling.
General
- Wordhouse acts as principal on its own account and not
as agent for you or any other person.
- If Wordhouse does not enforce any provision of this agreement
such will not be considered a waiver of any provision or right.
- In the event that any part of these terms and conditions
is held to be unenforceable, such part will at Wordhouse's option be construed as far as possible to
reflect the parties' intentions and the remainder of the provisions will
remain in full force and effect.
- These terms and conditions constitute the entire agreement
between you and Wordhouse and shall apply to the exclusion of all other
terms or conditions of contract which you may purport to propose.
- Since the Site is primarily aimed at the UK Market, Wordhouse
cannot guarantee that it accords with the local laws of any other countries.
- Wordhouse will not be liable in any amount for failure
to perform any obligation under this Agreement if such failure is caused
by the occurrence of any unforeseen contingency beyond the reasonable control
of such party including without limitation Internet outages, communication
outages, fire, flood, war or act of God.
- These terms shall be governed by and construed in accordance
with English law. You agree to submit to the non-exclusive jurisdiction
of the English courts.
- All Questions, comments or enquiries should be directed
by email to info@thewordhouse.co.uk or by post to Managing Director, Wordhouse
Publishing Group Limited, whose registered office is situated at 68 First
Avenue, Mortlake, London SW14 8SR.
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